FAQ

How long will it take for my order to arrive after I make payment?

T-Shirt

TO NORMAL PRICING*
USA 10-14 days via USPS $4.99
CANADA 10-20 days $7.95
Worldwide 20-45 days  $7.95

*These price are based on 1 T-Shirt

 

Sweatshirt

TO NORMAL PRICING*
USA 10-14 days via USPS $4.99
CANADA 10-20 days $7.95
Worldwide 20-45 days  $7.95

*These price are based on 1 Sweatshirt.

**FedEx shipping is available, cost may varies from what is shown here.

***We don’t cover customs fees (they may apply in Europe/UK with every order value of 25$ and up)

What payments we accept?

We accept the following payment methods:

We accept all major credit cards such as Visa, MasterCard, American Express, and PayPal. All payments (except PayPal) are processed through Stripe. Stripe is a secure payment gateway and is used by thousand’s of businesses worldwide.

How do I make payments using PayPal?

PayPal is the easiest way to make payments online as you do not need an account to pay with PayPal. While checking out your order, you will be redirected to the PayPal website. Be sure to fill in the correct details for fast and hassle-free payment processing. It’s fast, easy and secure.

Refund and Returns

All products sold on our site are covered by the Skull Junkie 30 day guarantee. The guarantee starts on the day you receive the delivery.

Please do not return your product without contacting us first as you will require a returns number from our office.

Unless the item is faulty, defective or damaged, you will be responsible for the shipping costs associated with the return. We advise you to send the product back to us using a tracking service.

Please protect the product when you return it using suitable packaging as we cannot accept any damaged product returned.

Once we receive the returned product, we endeavour to refund you using the same method as you used to pay for the product. Please allow 3-10 working days for the credit to show in your account.

Is your website secure?

At Skull Junkie we use the latest security measures to protect your details and payment information. All credit and debit card payments are encrypted and are processed through Stripe. You will see all our web pages begin with “https:”, and depending on web browser will see a padlock symbol in the URL. When you purchase from a web site, always ensure the web pages begin with “https:” and the browser padlock is visible which means the web page is secure.

Please send us a message using the form below and we will be happy to answer your questions.