FAQ

We accept the following payment methods:

We accept all major credit cards such as Visa, MasterCard, American Express, and PayPal. All payments (except PayPal) are processed through Stripe. Stripe is a secure payment gateway and is used by thousand’s of businesses worldwide.

PayPal is the easiest way to make payments online as you do not need an account to pay with PayPal. While checking out your order, you will be redirected to the PayPal website. Be sure to fill in the correct details for fast and hassle-free payment processing. It’s fast, easy and secure.

All products sold on our site are covered by the Skull Junkie 30 day guarantee. The guarantee starts on the day you receive the delivery.

Please do not return your product without contacting us first as you will require a returns number from our office.

Unless the item is faulty, defective or damaged, you will be responsible for the shipping costs associated with the return. We advise you to send the product back to us using a tracking service.

Please protect the product when you return it using suitable packaging as we cannot accept any damaged product returned.

Once we receive the returned product, we endeavour to refund you using the same method as you used to pay for the product. Please allow 3-10 working days for the credit to show in your account.

At Skull Junkie we use the latest security measures to protect your details and payment information. All credit and debit card payments are encrypted and are processed through Stripe. You will see all our web pages begin with “https:”, and depending on web browser will see a padlock symbol in the URL. When you purchase from a web site, always ensure the web pages begin with “https:” and the browser padlock is visible which means the web page is secure.

Please send us a message using the form below and we will be happy to answer your questions.